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Stuck on something, spotted a wrong price, or just have feedback? Drop a line. Replies usually come back within a day.

Common questions

Where do the prices come from?

Every price in Tank comes from an official government feed. Service stations are required by law to report their prices, and Tank reads those feeds directly. No scraping, no community-submitted prices, no guessing.

  • NSW, ACT, TAS — Transport for NSW FuelCheck
  • QLD — Queensland Treasury Fuel Price Reporting
  • VIC — Victorian Government FuelCheck
  • WA — FuelWatch
  • SA — Department for Energy and Mining
  • NT — Northern Territory Government feed
How often are prices refreshed?

Stations are required to report price changes within 30 minutes in most states. Tank fetches fresh data continuously so the map reflects current pump prices.

Victoria is the exception. By law, VIC fuel prices are published with a 24-hour delay. Tank shows yesterday's VIC prices and flags it clearly in the app.

Which states does Tank cover?

Every Australian state and territory: NSW, VIC, QLD, WA, SA, TAS, ACT, NT. Major cities plus regional areas covered by the state feeds.

Western Australia is a small bonus — FuelWatch publishes tomorrow's prices tonight, so WA users get a one-day head start.

Why does Tank need my location?

To centre the map on stations near you and work out distances. Location is used only while the app is open — no background tracking, no logging, no sending it anywhere. It never leaves your phone.

You can also skip the prompt and browse manually — pick any postcode or address in the search bar.

What's the difference between c/L and Tank mode?

c/L mode shows the per-litre price the way you're used to seeing it on the bowser (e.g. 189.9).

Tank mode shows the actual dollar cost to fill your tank (e.g. $118), based on the tank size you've set in Settings. One tap toggles between the two — the whole map updates.

How does the Trend tab work?

Australian fuel prices move in cycles — sharp rises, gradual falls, repeat. The Trend tab shows the 7- and 30-day picture for your area and tells you where the cycle currently sits: trending up, trending down, or near a low.

It's guidance based on recent price movements — not a prediction. Tank won't tell you exactly when to fill; it gives you the context to decide.

Cycle alerts (early-warning push notifications) currently run in Sydney, Brisbane, Perth and Adelaide — the regions where cycle data is reliable enough. Other regions will follow as the data improves.

How does Trip planning work?

Tell Tank where you're heading from and to. It looks at your tank size and fuel efficiency (set in Settings), maps stations within roughly 1 km of your route, and suggests the cheaper-than-average refuel stops along the way.

Use the Tank-fill preset slider to set how much you want to top up by (Full, 3/4, 1/2, 1/4).

How do I set up the iPhone widget?

Long-press your home screen, hit the + button, search for Tank, and add the Small or Medium widget. Tap it to configure which favourite station it shows.

If you don't have any favourites yet, open Tank, tap a station you'd use often, and hit the star. The widget will pick it up automatically.

A price looks wrong. What do I do?

Tank shows what the station reported to government. If it's wrong, the report is wrong — the station's responsible for updating it. Most fix it within a price-change cycle.

If you've seen a price that looks well out of line, email us with the station and what you saw at the pump. We'll check the feed and follow up if there's a pattern.

Is Tank really free?

Yes. Free download, free to use, every feature included. No ads. No in-app purchases. No subscription tier. No premium gate hiding the good stuff.

Is there an Android or web version?

Not yet — Tank is iPhone-only. Follow along on the website or our socials for word on Android.